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Find the Best Medical Alert Systems in Buffalo, NY

Senior living comes with many joys. But for those spending considerable time alone, there can be risks. Medical alert systems and devices give users protection in case of a fall or other emergency. The Buffalo News has partnered with ConsumerAffairs to create this guide by comparing plan selection and customer reviews of 40 businesses and choosing eight favorites from the top monitored medical alert companies in Buffalo.

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How to choose a medical alert system in Buffalo

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Medical alert systems can be lifesaving for those living alone or spending significant time alone in their home. But with so many brands, devices and features to choose from, it’s hard to know which to choose.

When searching for a medical alert system in Buffalo, compare these features across companies:

  • GPS location: Some systems offer GPS location services, which can track your location and offer assistance away from home. At-home medical alert systems only have a range of about 1,500 feet or less, limiting coverage to your home and yard. GPS medical alert devices use satellite technology and cellular networks to detect your location and contact responders. If you’re very active outside of your home, consider a GPS-enabled system.
  • Wearable device: One of the most basic components of a medical alert system is the portable help-button device, which is wearable in the form of a necklace, bracelet or watch. Some devices are made to look trendy and inconspicuous, whereas others have a basic look. Pick a device that you’ll enjoy wearing.
  • Battery life: Devices have different lengths of battery life. In-home call buttons can last years, while mobile devices last 24 hours to several days. Make sure an in-home system comes with battery backup in case of a power outage.
  • Fall alert system: Fall detection can be added to your plan with most companies. With fall detection technology, your wearable device is automatically triggered when you fall, and an operator is contacted immediately; pushing the help button isn’t necessary.
  • Water resistance: Many, but not all, wearable devices are waterproof or water-resistant, allowing users to wear their device in the shower or bathtub. Find a company that has water-resistant options so that you can bathe safely.

In addition to the features of your medical alert device, it’s important to consider the company’s reputation. Read reviews to learn about the ease of using products, customer service and response times when calling for help. Ask if the response center has any certifications, like from UL.

How much does a medical alert system cost in Buffalo?

In Buffalo, the average monthly cost for medical alert systems ranges from $14 to $80, depending on the plan you choose. Additional features, such as fall deduction services, can cost between $5 and $20 per month. Ask each company about activation fees, cancellation fees and costs of repair and replacements. Check for promotions for things such as free shipping and free activation, and for discounts. Also, make sure your medical alert system comes with a trial period or a fair refund policy, so you can get your money back if you don’t like it.

Buffalo medical alert system FAQ

What is a monitored medical alert system?

Monitored medical alert systems are wearable devices (e.g., necklace, bracelet, watch) that connect users to professional assistance with the push of a button in case of an emergency. Some systems include features like automatic fall detection and GPS tracking. Users pay a monthly fee for the monitoring service.

Can you use a medical alert with a cell phone?

You don’t need a landline to have a medical alert system. Many medical alert systems have apps that integrate with cell phones for things like notifications and location tracking.

Can you wear a medical alert device in the shower?

Yes, many devices are waterproof or water-resistant and can be worn in the shower or bathtub. Not all devices are waterproof or water-resistant, so check with the manufacturer before making your decision.

Do medical alerts work away from home?

Yes, some medical alert systems work away from home. Basic medical alert systems may only provide assistance within 1,500 feet or less from the base system, but if you choose a mobile, GPS-enabled medical alert system, you can leave your home and still feel safe.

Buffalo medical alert company information

Medical Guardian

Medical Guardian is a nationwide medical alert solutions provider offering multiple devices and systems tailored to different lifestyles. Choose from three packages and a variety of devices. All packages include water-resistant devices with a minimum of 600 feet of coverage. Devices come in the form of pendant, watch or bracelet. The 24/7 monitoring center responds to your needs anytime. Medical Guardian packages range from 97 cents per day to $2.58 per day.

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Philips Lifeline

Philips Lifeline offers medical alert systems and products, as well as a mobile app for integrated care. Choose between the HomeSafe option for home coverage and the GoSafe2 option for coverage inside and outside of the house. All options provide at-home coverage and have 24/7, two-way monitoring support. Fall detection services are offered through AutoAlert in certain packages. Philips Lifeline’s plans start at $29.95 per month, plus an activation fee.

Philips Lifeline

Bay Alarm Medical

Bay Alarm Medical sells medical alert devices and offers monitoring service in 170 languages. The company offers in-home, on-the-go, on-the-road and bundle package options. Its water-resistant devices come with a maximum range of 1,000 feet and operate on AT&T's cellular network. Consider adding fall detection to your plan. Test out the package for 30 days with the company’s trial period. Bay Alarm Medical plans start at $19.95 per month.

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Medical Alert

Medical Alert offers a variety of landline, at-home cellular and on-the-go medical alert systems for seniors. On-the-go packages include GPS location services in case of an emergency. Choose between wristbands or pendants. The company mails its products directly to your door. Each package includes a mobile app that allows loved ones to check in. Medical Alert’s prices range from $18.29 per month to $37.95 per month, with optional fall detection for an additional $10 per month.

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Doyle Security Systems

Doyle Security Systems provides at-home and mobile medical alert systems. Each mobile device is waterproof and has GPS-locating services and a battery life of up to five days. The at-home systems have a range of 600 to 1,000 feet. The company requires no long-term contracts for its systems. Consider purchasing a fall detection pendant with your plan. Call the company for a quote. Doyle Security Systems has a location at 81 Benbro Drive, Buffalo, NY 14225.

Doyle Security Systems

Amherst Alarm

Amherst Alarm provides medical alert systems with two-way communication. The systems include a water-resistant pendant and a wall-mounted base station. Its range extends throughout most homes and into most yards. The company provides monitoring services 24/7. Call or visit the office for a free quote. Amherst Alarm operates at 2361 Wehrle Drive, Amherst, NY 14221.

Amherst Alarm

Catholic Health

Catholic Health offers medical alert systems that include a plug-in unit or cellular unit and a fall detection pendant. Systems work through landlines or AT&T’s cellular network and can include GPS location services and fall detection. The in-home system operates within 500 feet of the base station. The company requires no long-term contracts. Pricing is based on your income, with monthly fees ranging from $14.95 to $49.95. Catholic Health Home Reponse’s address is 6350 Transit Road, Depew, NY 14043.

Catholic Health

Kaleida Health

Kaleida Health offers the Lifeline medical alert system, which includes a pendant or wristband help button and 24/7 access to emergency response professionals. Waterproof and fall detection features are available, as is professional installation. For more information, contact VNA of WNY, located at 650 Airborne Parkway, Cheektowaga, NY 14225.

Kaleida Health