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Find the Best Water Softeners and Treatment Systems in Buffalo, NY

If you want to soften your water or remove its chlorine taste, consider installing a water treatment system. The Buffalo News has partnered with ConsumerAffairs to create this guide by comparing the product selection, customer reviews and local availability of 36 businesses and choosing eight favorites from the top water treatment companies in Buffalo.

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How to choose a water treatment system in Buffalo

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Western New York residents may experience several issues with their water, like excess sulfur, iron or calcium. Other times, your water may just taste odd. Whatever the problem is with your home’s water, you need the right type of water treatment system to make sure you get the results you want.

Identifying your problem decides which types of water filter systems you need. For example, a problem with bacteria often calls for ultraviolet disinfection. If you have multiple issues, you may need a combination solution.

Some of the most common types of water treatment systems in Buffalo include:

  • Whole house water filters: A whole house water filter is typically the best option if you want to improve your water quality throughout your house. These filters treat water as it enters the home, as opposed to point-of-use water filters that work as water comes out of the faucet.
  • Reverse osmosis: RO water filtration is the process of pushing water through a membrane to clean it. Reverse osmosis catches contaminants, like salt, as they pass through the filter to produce cleaner water.
  • UV disinfection: UV disinfection mimics the natural disinfecting powers of the sun using UV rays. This process exposes bacteria and other harmful contaminants to a germicidal ultraviolet wavelength that scrambles their DNA and keeps them from reproducing.
  • Activated carbon filters: The carbon molecules in these filters are extremely porous and absorb unwanted organic compounds from the water as it passes through.
  • Water distillation: Water distillation uses heat and a condenser to remove any impurities in your water. Because water’s boiling point is lower than that of the minerals and contaminants in it, boiling water into vapor leaves the minerals behind. The condenser then takes the water vapor and turns it back to liquid water.
  • Water softeners: Hard water has too many minerals in it, which makes it leave behind residue on things like dishes, showerheads and pipes. Water softeners remove minerals, like calcium and magnesium, from the water through a process called ion exchange.
  • Salt-free softeners: Also called water conditioners, salt-free softeners combat hard water. Unlike traditional water softeners, also called salt softeners, that remove minerals, salt-free softeners condition the minerals to stay in the water but act in a different way that alleviates their negative effects.

Some of these systems, like whole house systems and water softeners, require large equipment and difficult installations, so make sure to choose a company that installs them for you. Many companies also offer recurring services to help make the entire process easier, especially for more complicated systems.

You should also check reviews, warranties and guarantees to choose the companies with the best accountability. Consumer reviews are usually one of the best ways to see what it’s like being a customer before you put your money on the line.

How much does a water filtration system cost in Buffalo?

In Buffalo, water filtration systems cost anywhere from $30 for a sink water filter to upwards of $4,000 for a whole house system. If plumbing upgrades are needed, the cost may increase by another $1,000 - $2,000. Be sure to get a quote from your water treatment company early on so you can shop around.

You may also experience higher monthly utility costs, depending on the type of system you choose. Traditional water softeners produce a lot of water waste, raising your bill. To avoid an increase on your water bill, purchase an eco-friendly or salt-free softener.

To help cover these costs, many companies offer financing options or other discounts or rebates. You may be able to write off the purchase on your taxes, as well.

Buffalo water softeners and treatment systems FAQ

Are permits required in Buffalo to install a water treatment system?

In most cases, a permit is not needed. However, you may need a permit if certain plumbing work needs to be done. Review the City's list of exceptions and talk to your installer about whether or not a permit is required.

How is water filtered?

In general, water is filtered in two ways: physically or chemically. Physical filtration uses a filter or membrane to catch contaminants, while chemical processes, like water softeners, remove unwanted materials on a molecular level. The best systems combine both approaches.

How much are home water softeners?

Water softeners cost anywhere between $300 and $2,000, depending on how big the home is and what kind of installation is required. Many types of water softeners also require recurring purchases like salt and potassium, which cost an additional $10 - $20 per month.

What is the best type of filtration system for well water?

Most wells face the same issue— sediment. Because of this, whole house systems are usually the best option because they stop sediment before it reaches any part of your plumbing. Complete a water test to see if any other issues exist, like arsenic or lead, before choosing a water treatment system, though.

Do I need a whole house water filter?

Most experts agree that whole house water filters aren’t strictly necessary unless your water is completely undrinkable or dangerous. However, many Buffalo residents prefer to install whole house filters to prevent mineral buildup and get access to high-quality water everywhere in their homes.

Buffalo water treatment system company information

Pelican Water

Pelican Water systems use UV light and other filtration solutions to remove harmful contaminants without adding any other chemicals to the water. These eco-friendly systems limit the amount of wasted water and electricity and can be easily installed without professional assistance. All Pelican Water products come with a lifetime warranty, free shipping and a no-hassle return policy.

Pelican Water


NuvoH2O provides salt-free water softeners that use a citrus-based formula to prevent hard water scale buildup. These systems do not require any sort of flush, which makes them more eco-friendly, and the citric acid is good for the environment, as well. NuvoH2O products include a five-year warranty and a two-week return policy.


RainSoft Water Treatment Systems

RainSoft Water Treatment Systems offers a variety of water treatment systems, including under-the-sink filters, whole house systems and water softeners. Customers receive a free in-home water analysis, as well. All RainSoft Water Treatment Systems products include a Limited Lifetime Warranty and undergo independent third-party testing to ensure quality.

RainSoft Water Treatment Systems

Cellino Plumbing

Cellino Plumbing offers whole house and water softener systems for Buffalo residents. Customers can also sign up for its maintenance plan, which offers 15% discounts on service, priority scheduling and free minor adjustments and inspections. The company provides financing options and a variety of coupons on its website, as well. Cellino Plumbing has four offices in Western New York, including one at 3701 McKinley Parkway, Ste. 825, Blasdell, NY 14219.

Cellino Plumbing

WaterCure USA

WaterCure USA offers a wide variety of water treatment solutions for Buffalo homeowners. The company helps customers find their right solution with a free home water test, and it has financing options as well. WaterCure USA serves Buffalo from its central location at 318 Center St., Lockport, NY 14094.

WaterCure USA

Anderson Water and Power

Anderson Water and Power is a power, heating and cooling specialist providing water treatment solutions. Its products include reverse osmosis filtration, ultraviolet filtration and alkaline filters. 24/7 emergency service and financing options are available. Anderson Water and Power is headquartered in Rochester, but it also serves the Greater Buffalo area.

Anderson Water and Power

Aqua Systems of Medina

Aqua Systems of Medina boasts a line of water softeners and reverse osmosis systems starting at just $299. All products include warranties and swappable parts, and this company’s salt pickup and delivery service makes owning a softener system more efficient. All its products come with a 90-day warranty and free water testing.

Aqua Systems of Medina

Culligan Water

Culligan Water specializes in solutions like water softeners, filters and reverse osmosis systems. The company’s products are EPA-certified and proven to use less energy. In fact, this company claims to hold more patents on water treatment equipment and processes than anyone else in the world. The local branch of Culligan Water operates at 31 Lewis Road, Akron, NY 14001.

Culligan Water